SHIPPING & RETURNS
PAYMENT METHOD
WE ACCEPT MASTERCARD AND VISA.
SALES TAX
NO SALES TAX APPLIED TO ANY PURCHASES DELIVERED OUTSIDE OF NEW YORK STATE INCLUDING INTERNATIONAL PURCHASES. 8.375% SALES TAX APPLIED TO PURCHASES BOUGHT WITHIN NEW YORK STATE.
RETURN POLICY
IF YOU ARE NOT SATISFIED WITH YOUR PURCHASE, YOU MAY RETURN IT TO US WITHIN 10 DAYS OF RECEIPT FOR CREDIT ONLY. CREDIT WILL ONLY BE VALID FOR ONE YEAR FROM THE DATE OF PURCHASE. MERCHANDISE MUST BE ACCOMPANIED BY ORIGINAL PACKAGING, RECEIPT AND IN PRISTINE CONDITION AND PREPAID VIA INSURED MAIL. C.O.D. DELIVERIES ARE NOT ACCEPTED. WE DO NOT ACCEPT ANY RESPONSIBILITY FOR ANY ITEMS LOST OR STOLEN IN TRANSIT.
WE WILL CREDIT YOU FOR THE AMOUNT OF THE ITEM MINUS THE ORIGINAL SHIPPING CHARGES.
SALE ITEMS AND CUSTOM ORDERS ARE FINAL SALES. NO RETURNS OR EXCHANGES ARE ACCEPTED.
DELIVERY
AT ANAHITA, EVERY PIECE OF JEWELRY IS METICULOUSLY CRAFTED BY HAND AND MADE TO ORDER. GIVEN THE HANDCRAFTED NATURE OF THESE PIECES, SUBTLE VARIATIONS IN DETAIL AND FINISH CAN OCCUR AS WELL AS UNPREDICTABLE DELIVERY DELAYS. WE STRIVE HARD TO MAKE SURE THAT OUR PRODUCTION SCHEDULES ACCOMMODATE OUR CUSTOMERS' NEEDS AS BEST AS POSSIBLE. PLEASE ALLOW 2-4 WEEKS FOR DELIVERY. FOR CERTAIN ITEMS RUSH ORDERS CAN BE ACCOMMODATED (PLEASE INQUIRE AT TIME OF PURCHASE).
SHIPPING
WE SHIP ALL OF OUR PACKAGES VIA UPS AND ALL ITEMS ARE SENT FULLY INSURED. WE ARE NOT ABLE TO SHIP TO P.O. BOXES. STANDARD SHIPPING IS APPROXIMATELY $26 WITHIN THE CONTINENTAL UNITED STATES. THIS COST ASSUMES UP TO A $3,000.00 INSURED VALUE (ORDERS OVER THIS AMOUNT WILL BE INSURED FOR AN ADDITIONAL $1.00 FOR EVERY ADDITIONAL $100.00 OF INSURANCE REQUIRED). FOR ALASKA, HAWAII, AND INTERNATIONAL SHIPMENTS, COST WILL BE CONFIRMED AT THE TIME WHEN THE ORDER IS PLACED. STANDARD SHIPPING TAKES APPROXIMATELY 2-3 BUSINESS DAYS, HOWEVER OVERNIGHT ORDERS CAN BE ACCOMMODATED AT AN ADDITIONAL COST.
GIFT WRAP
ANAHITA OFFERS A BEAUTIFUL JEWELRY CASE AND PRESENTATION BOX AS PART OF YOUR PURCHASE.
ORDER STATUS
PLEASE TELEPHONE OR EMAIL US TO INQUIRE ABOUT THE STATUS OF YOUR ORDER: EMAIL US TEL: (917) 816-2523
ORDER INFORMATION
YOU MAY CANCEL YOUR ORDER WITHIN 24 HOURS BY CONTACTING US BY PHONE OR EMAIL.
